Privacy Policy
Last updated: March 2025
1. Introduction
Para Na (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Para Na mobile application and website (collectively, the “Service”).
By using Para Na, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- •Location Data: Real-time GPS location is collected when you use the app to hail a jeepney or bus. This is required for the core functionality of the Service.
- •Device Information: We may collect your device type, operating system, and unique device identifiers for app performance and security purposes.
- •Usage Data: Information about how you use the app, including request history and interaction logs, to improve the Service.
- •Account Information (if applicable): If you register an account, we collect your name, email address, and phone number.
3. How We Use Your Information
We use your information to:
- • Provide and improve the Para Na Service
- • Connect passengers with nearby drivers
- • Monitor and analyze usage patterns to enhance features
- • Ensure the security and reliability of the Service
- • Communicate service updates and announcements
4. Location Data
Para Na requires access to your device's location to function. Your location is only transmitted to the Service when you actively press the “Para Na!” button to hail a vehicle. Location data is tied to a 5-minute live session and is automatically deleted when the session expires or the request is fulfilled.
We do not sell, rent, or share your location data with third parties for advertising or marketing purposes.
5. Data Sharing
We do not sell your personal data. We may share data with:
- •Drivers: Your approximate location is shared with nearby drivers when you submit a hail request.
- •Service Providers: Trusted third-party vendors who assist in operating our infrastructure, subject to confidentiality agreements.
- •Legal Requirements: When required by law or to protect the rights and safety of our users.
6. Data Retention
We retain your personal data only as long as necessary to provide the Service or comply with legal obligations. Active hail request location data is automatically purged after 5 minutes. Account data is retained until you delete your account.
7. Your Rights
You have the right to:
- • Access the personal data we hold about you
- • Request correction of inaccurate data
- • Request deletion of your data
- • Withdraw consent for location access at any time via your device settings
8. Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Children's Privacy
Para Na is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@parana.app.